Delhi Government launches COVID-19 helpline on WhatsApp
This initiative by the Health & Family Welfare Department will provide accurate about the coronavirus pandemic
Chief Minister Arvind Kejriwal led Delhi Govt on Thursday launched a dedicated WhatsApp helpline number for the citizens to have access to credible information around COVID 19. This initiative by the Health & Family Welfare Department of Govt. of NCT of Delhi will provide accurate and up-to-date information about the ongoing coronavirus pandemic.
So in order to use the COVID-19 helpline number on WhatsApp, you are required to save the number +91 88000 07722 in your contacts. After saving it, go to the WhatsApp application and send Hi to the number from the messaging app and you will start receiving all the necessary information about the coronavirus pandemic. The information available on the messaging app will be solely in English as of now, the service has been built on the WhatsApp Business API, using Infobip India.
Our focus, at this time, is to make sure every citizen can access credible and accurate health information. We value the opportunity to support the Government of Delhi and urge people to do their part by relying on authentic and official sources of information, said Abhijit Bose, Head of India for WhatsApp in a statement.
The Delhi Govt’s corona helpline on WhatsApp is basically is an automated chatbot service that will give necessary answers to questions about Coronavirus. The questions will be answered by the Health & Family Welfare Department of Govt. of NCT of Delhi within 24 hours of the question being asked. The information will mainly surround topics like Coronavirus prevention and symptoms along with tips on how to contain the disease. Users can also obtain service helpline numbers on WhatsApp, apply for e-passes and acquire general information on the measures that the state is taking to combat the deadly virus.
Urging people to only rely on official information for coronavirus and be vigilant, Chief Minister Arvind Kejriwal said in a statement, The Delhi Govt. is happy to partner with WhatsApp to establish a dedicated Coronavirus helpline for its residents to ensure that all your queries related to Coronavirus are answered with credible and accurate information. We are doing everything we can to keep our citizens safe in these challenging times and urge everyone to stay indoors and ensure they rely only on verified channels of information
The entire country is under a 21-day lockdown to curb the spread of the virus. As of now, the total number of confirmed coronavirus cases in India is 1,764 while the total number of deaths has been 50 as per the Ministry of Health and Family Welfare’s website.