Defence Ministry inks pact with IIT Kanpur, DARPG for predictive analysis of public grievances
The project is expected to help MoD in identifying the cause and nature of grievances and bring about systemic changes and policy interventions wherever required
In a bid to develop Artificial Intelligence (AI) and Machine Learning (ML) techniques to conduct exploratory and predictive analysis of public grievances received on the web based Centralized Public Grievances Redress and Monitoring System (CPGRAMS), a tripartite MoU was signed on Tuesday between Department of Defence, Department of Administrative Reforms and Public Grievances(DARPG) and IIT, Kanpur.
The DARPG, the nodal department of the Indian government in respect of policy initiatives on public grievances and custodian of data on web based CPGRAMS portal will provide the data dump on the public grievances pertaining to MoD to IIT Kanpur to facilitate their analysis.
The project is expected to help MoD in identifying the cause and nature of grievances and bring about systemic changes and policy interventions wherever required.
The MoU was signed in the presence of Defence Minister Rajnath Singh and Minister of State (MoS) (Independent Charge) for Ministry of Development of North Eastern Region, MoS for Prime Minister's Office, Personnel, Public Grievances and Pensions Dr Jitendra Singh. Both the Ministers expressed satisfaction over the signing of MoU.